Privacy Policy

1. Information involved

When you email us, your email address, name, message and any attachments are included in your enquiry. Please share only what is needed for the conversation.

Serving and protecting the website may involve technical information such as an IP address, browser details, requested page and request time, processed by hosting and security providers.

This website presents company information and email links. It does not offer an account registration form, checkout or file upload.

2. Purposes

Enquiry information is used to respond to your request and discuss potential collaboration. Technical information is used to deliver the website, diagnose problems and protect it against abuse. Information may also be handled where required by applicable law.

3. Hosting, email and external services

The website is delivered using Cloudflare infrastructure. Hosting, security and email providers may process information needed to provide their services. Their processing can involve systems outside your country.

Email links open your own email application; sending a message is governed by that service's privacy practices as well as our handling of the enquiry. External websites have their own policies.

Information may be disclosed when required by law or to address security incidents.

4. Cookies and browser storage

The website's own pages do not set advertising cookies or include advertising pixels. Hosting and security services may use technical cookies or similar mechanisms to deliver and protect the website. Browser settings let you manage cookies.

5. Retention and security

Enquiry information should be retained only for as long as needed for the conversation, related business records or applicable legal obligations. Technical records are subject to the relevant provider's configuration and retention practices.

Please do not send confidential or sensitive information in an initial email. No transmission or storage method can guarantee complete security.

6. Your requests

To ask about personal information in your enquiry, request access, correction or deletion, or raise a concern, email business@kangyuai.com. We may need to verify your identity before handling a request. Applicable law may provide additional rights or require some records to be retained.

7. Scope and updates

This policy covers this company website. Individual products or contracted services may have their own privacy notices. Changes to this website's practices will be reflected here with an updated date.